This Privacy Policy governs the manner in which our Villa Rental Platform collects, uses, maintains, and discloses information collected from users (referred to as “Users,” “you,” or “your”) of the Villa Rental Platform website (divavillas.com) and associated services (referred to as the “Platform”). This Privacy Policy applies to the Platform and all products and services offered by us.
Information We Collect
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Platform, register on the Platform, place a booking, subscribe to the newsletter, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our Platform. Users may be asked for their name, email address, mailing address, phone number, and other relevant information.
How We Use Collected Information
We collect and use Users’ personal information for the following purposes:
To process bookings: We may use the information provided by Users to process and manage their villa rental bookings, including communication with Users regarding their bookings, payment processing, and customer service.
To personalise the user experience: We may use the information Users provide to personalise their experience on the Platform and to deliver content and offerings that are relevant to their interests.
To improve customer service: The information Users provide helps us respond more effectively to their customer service requests and support needs.
To send periodic emails: We may use the email address provided by Users to send them information and updates related to their bookings, respond to their inquiries, and send occasional company news, updates, promotions, or related product or service information.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Platform.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Websites
Users may find advertising or other content on our Platform that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Platform. Browsing and interaction on any other website, including websites that have a link to our Platform, is subject to that website’s own terms and policies.
Compliance with Legal Obligations
We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Platform, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Platform. Your continued use of the Platform following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this Platform, or your dealings with this Platform, please contact us at [email protected] or +91 77 199 00 04.